gypsyanne
Posts:24
 | | 24 Jun 2008 3:45 PM |
| Hi want to thank vibe village for clearing up an email i recieved and thank them for the professinal manner in which they did it. It has reinsilled my faith in vibe village as a program and i have told all my friends about it now.
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william
Posts:97
| | 24 Jun 2008 9:15 PM |
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| Hi. Thanks for your comments. We are sorry that we have had a few technical problems in the last few days resulting in dissappointments and frustations from some users. We have them fixed now. So thanks once again for hanging in there with us :) | | | |
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gypsyanne
Posts:24
| | 25 Jun 2008 12:36 PM |
| | On that matter, they said that they were going to fix my account so it said i had been accepted to the sunbeam hair dryer and it has not happened yet. I hope they do as they said. This is a great site and great staff | | | |
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froggy
Posts:0
| | 04 Jul 2008 12:14 PM |
| Many thanks to Roger for all your great help , you handled my problem with speed and expertise , you could not of handled it better .
Thanks so much Roger . | | | |
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janecody
Posts:136
| | 04 Aug 2008 10:38 PM |
| I must say the vibe staff do seem to answer questions very
quickly here l have been on other forums and you are lucky to even get a reply. Well done Vibe village staff. | |
Janecody | |
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jadelaide
Posts:333
| | 05 Aug 2008 5:34 PM |
| I will add that I was very pleased with the prompt reply regarding a question via the contact us on Vibe Village.
Recieved email with answer very quickly.
Great Customer Service Indeed!
Much Thanks. | | | |
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jodels
Posts:101
| | 06 Aug 2008 12:02 PM |
| I was frustrated with the issues but the communication was great. It was definately a positive experience and I was sooooooo happy to be able to use the website properly.
Thanks to the team at Vib Village. | | | |
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huggswife
Posts:2
| | 31 Aug 2008 9:50 PM |
| | Hi, I wanted to say a big thank you to William and all the Vibe staff for all their help and assistance with my disappointing defrosted McCain delivery issue. Your immediate action and replies to my emails were fast and professional. Also thanks for the Sunbeam acceptance, its a great hair dryer... love it! Regards Sue. | | | |
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kunoichi
Posts:133
| | 01 Sep 2008 5:34 PM |
| | A second for Huggswife - thank you for all of your help with the McCain delivery issues! You guys were great, even if the delivery people weren't. ^_^ | | | |
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janecody
Posts:136
| | 04 Sep 2008 7:45 AM |
| | The Vibe staff are fantastic, they dealt with my emails very quickly and when l rang to see what was going on Nadie was already working on it after recieving my email. thanks guys! | |
Janecody | |
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mwst
Posts:146
| | 16 Sep 2008 4:55 PM |
| | Nadine was so helpful and quick to reply about my mentos issue. Thanks heaps. Great site with lots of savvy players. | | | |
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starmum
Posts:6
| | 25 Sep 2008 9:42 PM |
| Great to hear!
I just emailed the staff with a problem, so I'm sure it will be sorted soon. :) | | | |
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anne
Posts:70
| | 05 Oct 2008 8:21 AM |
| | I too must give the Vibe staff a huge thumbs up. I had trouble with adding guests for my Masterfoods party. Then it said I had resigned from the party! Roger at Vibe was fantastic, and fixed it all up for me. That was my first party for vibe, so I was a little disallusioned about Vibe at first, but now, I just love Vibe. The staff really make you feel like a "person", and not a number like so many do now. Vibe is great. I have joined 2 other people, and 2 others were going to buy the Sunbeam hairdryer. I think thats "cool". | | | |
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Bana
Posts:13
| | 24 Oct 2008 10:31 PM |
| | I agree! Whenever I've had a question or issue and emailed Vibe, I too have been impressed with the prompt response. Roger has been wonderful in responding to and helping out with the concerns/questions I had. Thanks Roger and Vibe staff. | | | |
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mwst
Posts:146
| | 30 Oct 2008 6:57 PM |
| Hey Bana, I have absolutely got to agree, Roger is a champion! Ive dealt with him heaps but there are a few others too, like William and Nadine who are also super helpful. Each email Ive sent has had such a prompt and friendly, as well as helpful reply! Imagine feeling like a valued customer. Just doesnt happen much these days. | | | |
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MEllis
Posts:15
| | 13 Nov 2008 5:05 PM |
| I must say its wonderfull to have such a committed team of people who work at vibe village, the response time on emails is fantastic compaired with other sites. Roger was fantastic with the help he gave to me, so thanks again vibe village.  | | | |
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purplelion
Posts:385
| | 13 Nov 2008 7:34 PM |
| | I must say I like to see the feedback on our reports by the staff. It lets us know whether we are on the right track with our spreading the word, and I guess any improvements we could make. | | | |
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tandamum
Posts:35
| | 18 Dec 2008 7:54 PM |
| | Like purplelion, I also am happy with the feedback I have been getting from my reports. I was not expecting these comments at all, but it helps us to keep going on spreading the vibe and filling in those reports. | | | |
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noddy_star
Posts:4
| | 09 Jan 2009 12:23 AM |
| Sorry - I have to disagree with all the positivity re vibe staff....
I hosted one of the BBQ parties recently, and my marinade pack didnt arrive in time. I posted requests for info on the Parties Forum, but no response. To this day, still no response as to what happened. Looking at some of the posts, it seems that the Party forums are not well responded to.
I wasnt the only one it happened to. | | | |
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Nadine
Posts:32
| | 10 Jan 2009 7:13 PM |
| Hi noddy_star,
Apologies for any delay you experienced receiving your marinade pack. I will personally follow this up and email you directly. Please don't hesitate to email us at info@vibevillage.com.au for any other questions or queries you have.
Many thanks
Nadine
Vibe Village
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