| Author | Messages | |
Brisque
Posts:2

 | | 19 Nov 2009 8:35 PM |
| I am not sure if this has bee mentioned yet....F&P recently (2 years ago) relocated their manufacturing base from QLD and NZ to Thailand.
They have gone from staff who are invested in and care about the company to offshore spec based maufacturing....and the specs they send to Thailand are of poor quality so they get poor quality. They are cutting corners to increase profits and trying to sell crap using their good name. Thus they are effectively trashing their good name.
I noticed from some of the post I read that poeple who have not upgraded their product recently rave about F&P...and so they should, they got a great product. Anything made in the last 2 years is crap; not only that, but they have cut their after sales service, thus poor warranty service - which you WILL need.
Anyhoo, when I upgrade all of my F&P appliances, I will be spending my money elsewhere. | | | |
| ashke
Posts:3

 | | 21 Nov 2009 11:52 AM |
| | I heard that too, from a F&P tech...both my appliances (washer - >15 yrs old, and dish drawer - >4 yrs) have been great. Only two call outs for washer in that time, for a replacement coil, and a stuck hair pin (which had prevented drainage. I would have bought F&P again, except for hearing this news about off-shoring to Asia. | | | |
| pspresto
Posts:7

 | | 13 Nov 2010 3:44 PM |
| | I loved my dishdrawer -- had to sell it when we moved. I thought I'd buy another in a flash but given these pointers about the Thailand move I'd have to reconsider. | | | |
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