vbarr0907
Posts:1
 | | 13 Dec 2010 4:08 PM |
| | I tried using my card 2 days after activation at woolworths and it was refused there too. | | | |
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mirandaw
Posts:2
| | 13 Dec 2010 4:38 PM |
| | I received my pack and it was missing the card! I had to purchase the ic creams myself to fulfil the job. :( | | | |
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rallyfireman
Posts:3
| | 14 Dec 2010 1:43 PM |
| | received my card,texted to activate no reply,tried to use it in coles wouldn't work.The check girl said it was asking for savings or credit.They haven't heard of the this promotion.hmmmmmm | | | |
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sales5
Posts:1
| | 14 Dec 2010 8:44 PM |
| Received card in mail. didn't activate first night due to issues I was told. Tried next day and worked fine, went to Coles, girl knew exactly what to do, I bought two packs. The kids love them especially during this warm weather. | | | |
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donze1
Posts:48
| | 15 Dec 2010 10:33 AM |
| | Hi rallyfireman, just use the card as you would a debit card, but let the check girl know that it has only $8 on it, hope this helps. | | | |
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admin
Posts:175
| | 15 Dec 2010 12:21 PM |
| Hi vibers
We just wanted to reconfirm the Splits Debit card activation process with you.
To activate your card you need to refer to the instructions on the back of the card.
Simply SMS the last 8 digits of the card number to the following number 0427 009720.
You will receive a text message confirming your card activation has been successful. This could take at least two working days.
To redeem the money take this card to any participating retailer as listed on the top section on the back of the card. Swipe the card through the EFTPOS machine, enter the product purchase value, select ‘SAVINGS’ and enter the 4 digit PIN shown at the top of the back of the card.
If you have any problems or queries about activating the card then please contact the Card Helpline number on the back of the card: 1300 079 267 or contact Vibe Village directly on 03 53200850 or via email info@vibevillage.com.au
Hope this helps!
Thanks
Vicky
Vibe Village Team
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samjeff
Posts:15
| | 17 Dec 2010 1:08 PM |
| | The ladies at Woolworths hadn't heard of the promotion either, but they inputed the card the same way as you would a gift card, typed in the pin on the back, perfect...two packs for $7, no charge to me. I have $1 left... | | | |
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admin
Posts:175
| | 13 Jan 2011 3:33 PM |
| Splits Debit Card - activation interruption
We would like to advise that there may be a delay to the activation of the Splits Debit card as the service is temporarily affected by the flooding in Brisbane. When power is reconnected you will receive confirmation of funds available on your card. This only effects cards awaiting activation and not those that have already received a activation confirmation via SMS. We apologise for this inconvenience and appreciate your patience at this time.
Regards,
Bridie
The Vibe Village Team | | | |
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admin
Posts:175
| | 13 Jan 2011 5:25 PM |
| Splits Debit Card - activation issue resolved
Activation of the Splits Debit card service is resumed.
You do not need to resend your SMS. Notification could take up to 48 hours.
Please contact Vibe Village directly if you have any further queries.
Please accept our apologies for the service interruption.
Regards
Bridie
The Vibe Village team. | | | |
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